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Returns

Not happy? Tell us within 14 days and we will make it right.

How to return

  1. Write to us from your order page or the Contact page, with your order number.
  2. Tell us what was wrong — a photo helps if it arrived damaged.
  3. We send a return label, or refund or replace a small item without asking for it back.

Refunds

A refund goes back to the payment method you used, within 14 days of the item reaching us.

Broken or wrong

Tell us within 48 hours of delivery and we replace it at our cost — no need to send it back.

Replace this with your own return window and steps; the Refund & Return Policy page holds the formal terms.